Shop by phone 1 877-885-8227
Choose your country or region
To help us better assist you; please specify the nature of your inquiry by selecting one of the following options:
If you are having trouble with the operation of your grill, issues with troubleshooting, or simply have technical questions on your grill’s specific features please select the Tech Support category and fill out the fields accordingly.
If you are placing a warranty claim on a broken or missing part, please select the Part Order category and fill out the fields accordingly.
*Please note that a proof of purchase is required to access the warranty coverage.
If you have any other question regarding your grill or warranty coverage, please select the General Inquiry category and fill out the fields accordingly.
About Us
Registration
Call Back
Contact Us
My Account
Order Status
Returns Policies & Instructions
Warranty Parts
Special Offers
Why Buy From Us
Price Match Policy
Blog
Register Your Product
Grill Care & Maintenance
Troubleshooting
Infrared Rotisserie Burner
Uneven Flame or Gas Flow
3D Online Grill Assembly
A Better Grilling Experience
Infrared Grill Recipes
FAQ
Saftey & Caution
Have Any Questions?
One of our Customer Service Representatives can help.
Call Back Request